Refine your search

• Availability

  • Limit to records with available items

• Authors

  • Bitner, Mary Jo (3)
  • Gremler, Dwayne D. (3)
  • Zeithaml, Valarie A. (3)

• Item types

  • General Book (3)

• Locations

  • Floor 3: General Shelves (FOREIGN LANGUAGE) (1)
  • Floor 6: General Shelves (ENGLISH): H, J (1)

• Topics

  • CUSTOMER SERVICES (3)
  • MARKETING (3)
  • SERVICE INDUSTRIES (3)

• Collections

  • General Books (ENGLISH) (3)

• Holding libraries

  • SPU Library, Bangkok (Main Campus) (1)
  • SPU Library, Chonburi campus (2)

• Languages

  • English (3)