The world of customer service / [Pattie Odgers] [book]
Material type:
TextPublication details: Australia : Thomson South-western, 2008Edition: 2 nd edDescription: x, 224 p. ; 28 cmISBN: - 9780538730464
- 0538730463
- HF 5415.5 O33W 2008
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
General Book
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SPU Library, Chonburi campus | General Books (ENGLISH) | Floor 3: General Shelves (FOREIGN LANGUAGE) | HF 5415.5 O33W 2008 (Browse shelf(Opens below)) | Available | B006817 |
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| HF 5415.5 L82C 2019 Customer Service : Skills for Success / | HF 5415.5 M34C 1995 Customer service letters ready to go ! | HF 5415.5 M63C 2002 Customer relationship management : a step-by-step | HF 5415.5 O33W 2008 The world of customer service / [book] | HF 5415.5 P43C 2005 Customer relationship management / [book] | HF 5415.5 P43C 2005 Customer relationship management / [book] | HF 5415.5 R52E 2007 English for customer care / [book] |
The customer service environment
Customer service and essential personal skills
Communication skills for customer service
Customer service challenges in a global world
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