The world of customer service / [Pattie Odgers] [book]
Material type:
TextPublication details: Australia : Thomson South-western, 2008Edition: 2 nd edDescription: x, 224 p. ; 28 cmISBN: - 9780538730464
- 0538730463
- HF 5415.5 O33W 2008
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
General Book
|
SPU Library, Chonburi campus | General Books (ENGLISH) | Floor 3: General Shelves (FOREIGN LANGUAGE) | HF 5415.5 O33W 2008 (Browse shelf(Opens below)) | Available | B006817 |
The customer service environment
Customer service and essential personal skills
Communication skills for customer service
Customer service challenges in a global world
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