Airline customer experience : digitalization in passenger services / edited by Pushan Kumar Dutta, Martin Ricciuti, Ismail Bogrekci, and Sumeet Suseelan
Publication details: Abingdon, Oxon : New York, NY : Routledge 2026ISBN:- 9781041037330
- HE 9787 A47 2026
Contents:
Passenger-centric aviation : the role of digitalization from booking to Boarding -- Digital-Savvy passengers : redfining travel experiences through AI automation and hyper-personalization -- Expectations and elevated experiences of the digital-savvy pasenger in the modern aviation industry -- The role of mobile applications in streamlining passenger services and engagement -- Telemedicine solutions for passenger and crew health in aviation
| Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
General Book
|
SPU Library, Bangkok (Main Campus) | General Books (ENGLISH) | Floor 6: General Shelves (ENGLISH): H, J | HE 9787 A47 2026 (Browse shelf(Opens below)) | Checked out | 16/01/2026 | F069269 |
Total holds: 0
Passenger-centric aviation : the role of digitalization from booking to Boarding -- Digital-Savvy passengers : redfining travel experiences through AI automation and hyper-personalization -- Expectations and elevated experiences of the digital-savvy pasenger in the modern aviation industry -- The role of mobile applications in streamlining passenger services and engagement -- Telemedicine solutions for passenger and crew health in aviation
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