Airline customer experience : digitalization in passenger services / (Record no. 218751)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01725 a2200301 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | SPU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251217164632.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 251113r2026 enk||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781041037330 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | SPU |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Holding library | main |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HE 9787 |
| Item number | A47 2026 |
| 245 ## - TITLE STATEMENT | |
| Title | Airline customer experience : digitalization in passenger services / |
| Statement of responsibility, etc. | edited by Pushan Kumar Dutta, Martin Ricciuti, Ismail Bogrekci, and Sumeet Suseelan |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Abingdon, Oxon : New York, NY : |
| Name of publisher, distributor, etc. | Routledge |
| Date of publication, distribution, etc. | 2026 |
| 449 ## - DEPARTMENT | |
| Department name | บางเขน. วิทยาลัยการบิน การท่องเที่ยว และการบริการ. ธุรกิจการบิน |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Passenger-centric aviation : the role of digitalization from booking to Boarding -- Digital-Savvy passengers : redfining travel experiences through AI automation and hyper-personalization -- Expectations and elevated experiences of the digital-savvy pasenger in the modern aviation industry -- The role of mobile applications in streamlining passenger services and engagement -- Telemedicine solutions for passenger and crew health in aviation |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | AIRLINES |
| 9 (RLIN) | 37344 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | AIRPLANE |
| General subdivision | OCCUPANTS |
| 9 (RLIN) | 261770 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | AIR |
| General subdivision | TRAVEL |
| 9 (RLIN) | 261771 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | CUSTOMER RELATIONS |
| 9 (RLIN) | 51318 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Ricciuti, Martin |
| 9 (RLIN) | 261767 |
| Relator term | editor |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Dutta, Pushan Kumar |
| 9 (RLIN) | 261766 |
| Relator term | editor |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Bogrekci, Ismail |
| 9 (RLIN) | 261768 |
| Relator term | editor |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Suseelan, Sumeet |
| 9 (RLIN) | 261769 |
| Relator term | editor |
| 910 ## - ACQUISITION INFORMATION (SPU) | |
| Purchaser | จัดซื้อโดยอาจารย์ลัคณา สันติณรงค์ วิทยาลัยการบิน การท่องเที่ยวและการบริการ |
| Publisher | ร้าน Asia Books |
| Accession date | 131125 |
| Barcode | F069269 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | General Book |
| Source of classification or shelving scheme | Library of Congress Classification |
| 998 ## - STAFF NAME (SPU) | |
| ผู้ลงรายการ | niparat 1125 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Available | General Books (ENGLISH) | SPU Library, Bangkok (Main Campus) | SPU Library, Bangkok (Main Campus) | Floor 6: General Shelves (ENGLISH): H, J | 13/11/2025 | 782 | 1395.00 | HE 9787 A47 2026 | F069269 | 17/12/2025 | 1550.00 | 13/11/2025 | General Book |