Phranakorn Rajabhat University Library

Airline customer experience : digitalization in passenger services /

Airline customer experience : digitalization in passenger services / edited by Pushan Kumar Dutta, Martin Ricciuti, Ismail Bogrekci, and Sumeet Suseelan - Abingdon, Oxon : New York, NY : Routledge 2026

Passenger-centric aviation : the role of digitalization from booking to Boarding -- Digital-Savvy passengers : redfining travel experiences through AI automation and hyper-personalization -- Expectations and elevated experiences of the digital-savvy pasenger in the modern aviation industry -- The role of mobile applications in streamlining passenger services and engagement -- Telemedicine solutions for passenger and crew health in aviation

9781041037330


AIRLINES
AIRPLANE--OCCUPANTS
AIR--TRAVEL
CUSTOMER RELATIONS

HE 9787 / A47 2026

มหาวิทยาลัยศรีปทุม (กทม.)
2410/2 ถ.พหลโยธิน เขตจตุจักร กรุงเทพฯ 10900
Tel : 02-579-1111, 02-561-2222
มหาวิทยาลัยศรีปทุม (ชลบุรี)
79 หมู่ 1 ถ.บางนา-ตราด ต.คลองตำหรุ อ.เมือง จ.ชลบุรี 20000
Tel : 038-146-123
มหาวิทยาลัยศรีปทุม (ขอนแก่น)
182/12 หมู่ 4 ถ.ศรีจันทร์ ต.ในเมือง อ.เมือง จ.ขอนแก่น 40000
Tel : 043-224-111


 

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