Services marketing people, technology, strategy / Christopher Lovelock, Jochen Wirtz [book]
Material type:
TextPublication details: Upper Saddle River : Prentice - Hall, 2007Edition: 6th edDescription: xx, 648 p. : ill. ; 27 cmISBN: - 0132056763
- HF 5415.122 L68S 2007
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General Book
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SPU Library, Chonburi campus | General Books (ENGLISH) | Floor 3: General Shelves (FOREIGN LANGUAGE) | HF 5415.122 L68S 2007 (Browse shelf(Opens below)) | Available | B006898 |
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| HF 5415.122 L68S 2001 Services marketing people, technology, strategy | HF 5415.122 L68S 2004 Services marketing : [book] people, technology, strategy / | HF 5415.122 L68S 2005 Services markting in Asia : managing people technology, and strategy / [book] | HF 5415.122 L68S 2007 Services marketing people, technology, strategy / [book] | HF 5415.123 ค769พ 2550 เพี้ยง !! = [book] Magic IMC / | HF 5415.123 ค769พ 2550 เพี้ยง !! = [book] Magic IMC / | HF 5415.123 จ622ป 2550 ปอกเปลือกการตลาด = [book] Marketing on stage / |
New perspectives on marketing in the service economy
Customer behavior in service encounters
Developing service concepts : core and supplementary elements
Distributing services through physical and electronic channels
Exploring business models : pricing and revenue management
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