Unlocking the customer value chain : How decoupling drives consumer disruption / (Record no. 197522)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01518aam a2200301 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | SPU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240124123008.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 200618b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781524763084 |
| Terms of availability | 740 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | SPU |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Holding library | SPU_CHN |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF 5415.5 |
| Item number | T44U 2019 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 237671 |
| Personal name | Teixeira, Thales S. |
| 245 ## - TITLE STATEMENT | |
| Title | Unlocking the customer value chain : How decoupling drives consumer disruption / |
| Statement of responsibility, etc. | Thales S. Teixeira & Greg Piechota |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | Currency, |
| Date of publication, distribution, etc. | 2019 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 336 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | PART I: The New Reclity of Markets : The Discovery Journey p.11-34 -- What's Really Disrupting Your Business? p.35-62 -- Broken by The Customer p.63-89 -- How To Engineer Decoupling p.90-116 |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | PART II: Responding to Decoupling : Avenues of Response p.117-147 -- Assessing Risk and Deciding to Respond p.148-179 |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | PART III: Building Disruptive Businesses : Acquiring Your First One Thousand Customers p.180-203 -- Going From One Thousand To One Million Customers p.204-221 -- Reclaiming Lost Customers p.222-245 -- Spotting The next Wave of Disruption p.246-272 |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 51318 |
| Topical term or geographic name entry element | CUSTOMER RELATIONS |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 34000 |
| Topical term or geographic name entry element | MARKETING |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 70117 |
| Topical term or geographic name entry element | CONSUMER SATISFACTION |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 237672 |
| Personal name | Piechota, Greg |
| Relator term | Co-author |
| 850 ## - HOLDING INSTITUTION | |
| Holding institution | SPU |
| 910 ## - ACQUISITION INFORMATION (SPU) | |
| Purchaser | คณะโลจิสติกส์และซัพพลายเชน |
| Accession date | 300420 |
| Barcode | B009186 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | General Book |
| 998 ## - STAFF NAME (SPU) | |
| ผู้วิเคราะห์รายการ | monthira 220620 |
| ผู้ลงรายการ | tanuchcha 220620 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Available | General Books (ENGLISH) | SPU Library, Chonburi campus | SPU Library, Chonburi campus | Floor 3: General Shelves (FOREIGN LANGUAGE) | 22/06/2020 | 740.00 | HF 5415.5 T44U 2019 | B009186 | 07/02/2024 | 22/06/2020 | General Book |