The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability / John Freeland

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Material type: Text

TextPublication details: New york : McGraw-Hill, 2003Description: viii, 353 p. ; 24 cmISBN:

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Dissertation note: Includes bibliographical references and index

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Holdings
Item type	Current library	Collection	Shelving location	Call number	Copy number	Status	Barcode
General Book	SPU Library, Chonburi campus	General Books (ENGLISH)	Floor 3: General Shelves (FOREIGN LANGUAGE)	HF 5415.5 F73U 2003 (Browse shelf(Opens below))	C.2	Available	B004405
General Book	SPU Library, Chonburi campus	General Books (ENGLISH)	Floor 3: General Shelves (FOREIGN LANGUAGE)	HF 5415.5 F73U 2003 (Browse shelf(Opens below))		Available	BG001475

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Includes bibliographical references and index

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