Service quality in lerisure and tourism / Christine William, John Buswell
Material type:
TextPublication details: Wallingford, Oxon, UK : CABI, 2003Description: ix, 230 pISBN: - 0851995411 (alk.paper)
- G 155.A1 W54S 2003
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
General Book
|
SPU Library, Bangkok (Main Campus) | General Books (ENGLISH) | Floor 7: General Shelves (ENGLISH): A-G/K-Z | G 155.A1 W54S 2003 (Browse shelf(Opens below)) | Available | F053692 |
Includes references and index
Part 1 Understanding quality in leisure and tourism
Part 2 Designing quality
Part 3 Achieving or detivering quality
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