Phranakorn Rajabhat University Library

Timeshare management : the key issues for hospitality managers / Tammie J. Kaufman, Conrad Lashley, Lisa Ann Schreier. [book]

By: Contributor(s): Material type: TextTextSeries: Publication details: Amsterdam ; Boston : Elsevier/Butterworth-Heinemann, 2009Description: xiii, 210 p. ; 23 cmSubject(s): LOC classification:
  • TX 911.3.M27 K38T 2009
Contents:
Vacation ownership resort development : an overview
The vacation owner
The community
Marketing vacation ownership resorts
The 12-step sales process: part 1
The 12-step sales process: part 2
Points vs. weeks
The role of exchange company
Financing in the timeshare industry
Managing service quality in timeshare operations
Human resources in timeshare operations
Condominium hotels
Vacation ownership expansion
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Holdings
Item type Current library Collection Shelving location Call number Status Barcode
General Book General Book SPU Library, Bangkok (Main Campus) General Books (ENGLISH) Floor 4: General Shelves (THAI): N, Q-T TX 911.3.M27 K38T 2009 (Browse shelf(Opens below)) Available F065692
Total holds: 0

Includes bibliographical and index

Vacation ownership resort development : an overview

The vacation owner

The community

Marketing vacation ownership resorts

The 12-step sales process: part 1

The 12-step sales process: part 2

Points vs. weeks

The role of exchange company

Financing in the timeshare industry

Managing service quality in timeshare operations

Human resources in timeshare operations

Condominium hotels

Vacation ownership expansion

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