Timeshare management : [book] the key issues for hospitality managers /
Kaufman, Tammie J., 1969-
Timeshare management : the key issues for hospitality managers / [book] Tammie J. Kaufman, Conrad Lashley, Lisa Ann Schreier. - Amsterdam ; Boston : Elsevier/Butterworth-Heinemann, 2009 - xiii, 210 p. ; 23 cm. - Hospitality, leisure and tourism. .
Includes bibliographical and index
Vacation ownership resort development : an overview The vacation owner The community Marketing vacation ownership resorts The 12-step sales process: part 1 The 12-step sales process: part 2 Points vs. weeks The role of exchange company Financing in the timeshare industry Managing service quality in timeshare operations Human resources in timeshare operations Condominium hotels Vacation ownership expansion
HOSPITALITY INDUSTRY--MANAGEMENT.
TIMESHARING (REAL ESTATE)
RESORTS--MANAGEMENT.
TX 911.3.M27 / K38T 2009
Timeshare management : the key issues for hospitality managers / [book] Tammie J. Kaufman, Conrad Lashley, Lisa Ann Schreier. - Amsterdam ; Boston : Elsevier/Butterworth-Heinemann, 2009 - xiii, 210 p. ; 23 cm. - Hospitality, leisure and tourism. .
Includes bibliographical and index
Vacation ownership resort development : an overview The vacation owner The community Marketing vacation ownership resorts The 12-step sales process: part 1 The 12-step sales process: part 2 Points vs. weeks The role of exchange company Financing in the timeshare industry Managing service quality in timeshare operations Human resources in timeshare operations Condominium hotels Vacation ownership expansion
HOSPITALITY INDUSTRY--MANAGEMENT.
TIMESHARING (REAL ESTATE)
RESORTS--MANAGEMENT.
TX 911.3.M27 / K38T 2009