Supervision skills for the service industry : how to do it / D.V. Tesone [book]
Material type:
TextPublication details: Upper Saddle River, NJ. : Pearson, 2005Description: x, 161 p : illus ; 25 cmISBN: - 0131100955
- HD 9980.5 T47S 2005
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
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General Book
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SPU Library, Chonburi campus | General Books (ENGLISH) | General Shelves (English) | HD 9980.5 T47S 2005 (Browse shelf(Opens below)) | Available | BG000526 |
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| HD 9980.5 S26E 2015 Essentials of service design and innovation : Developing high-value service businesses with PCN analysis | HD 9980.5 S47 1998 Services management : an integrated approach | HD 9980.5 S47 2007 Services management in Asia pacific : issues and challenges / [book] | HD 9980.5 T47S 2005 Supervision skills for the service industry : [book] how to do it / | HD 9980.5 W57E 2012 Essentials of services marketing / | HD 9980.5 W57E 2018 Essentials of services marketing / | HD 9980.5 Y68F 2008 From products to services : insight and experience from companies which have embraced the service economy / [book] |
Includes glossary and index
Part I What the supervisor needs to know
Part II What the supervisor needs to do
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