Supervision skills for the service industry : [book] how to do it /
Tesone, D.V.
Supervision skills for the service industry : how to do it / [book] D.V. Tesone - Upper Saddle River, NJ. : Pearson, 2005 - x, 161 p : illus ; 25 cm.
Includes glossary and index
Part I What the supervisor needs to know Part II What the supervisor needs to do
0131100955 1257 Bht.
SERVICE IN DUSTRIES--PERSONNEL MANAGEMENT
SUPERVISION OF EMPLOYEES
HD 9980.5 / T47S 2005
Supervision skills for the service industry : how to do it / [book] D.V. Tesone - Upper Saddle River, NJ. : Pearson, 2005 - x, 161 p : illus ; 25 cm.
Includes glossary and index
Part I What the supervisor needs to know Part II What the supervisor needs to do
0131100955 1257 Bht.
SERVICE IN DUSTRIES--PERSONNEL MANAGEMENT
SUPERVISION OF EMPLOYEES
HD 9980.5 / T47S 2005