Supervision skills for the service industry : how to do it / D.V. Tesone [book]
Material type:
TextPublication details: Upper Saddle River, NJ. : Pearson, 2005Description: x, 161 p : illus ; 25 cmISBN: - 0131100955
- HD 9980.5 T47S 2005
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
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General Book
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SPU Library, Chonburi campus | General Books (ENGLISH) | General Shelves (English) | HD 9980.5 T47S 2005 (Browse shelf(Opens below)) | Available | BG000526 |
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| HD 9980.5 J63S 2005 Service operations management | HD 9980.5 L67S 2003 Services management : an integrated approach / edited by Bart Van Looy, Paul Gemmel, Roland Van Dierdonck | HD9980.5 S35S 1995 Service operations management / | HD 9980.5 T47S 2005 Supervision skills for the service industry : [book] how to do it / | HD 9980.5 W57E 2013 Essentials of services marketing / | HD 9980.5 Z44S 2000 Services marketing : integrating customer focus across the firm / | HD 9980.5 Z44S 2000 Services marketing : integrating customer focus across the firm / |
Includes glossary and index
Part I What the supervisor needs to know
Part II What the supervisor needs to do
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