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Performance driven CRM
Material type:
TextPublication details: Ontario: John Wiley and Sons, 2002Notes: Includes appendix and indexDescription: xx, 272 pISBN: - 0470831618
- HF 5415.5 B76P 2002
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
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General Book
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SPU Library, Bangkok (Main Campus) | General Books (ENGLISH) | Floor 6: General Shelves (ENGLISH): H, J | HF 5415.5 B76P 2002 (Browse shelf(Opens below)) | Available | F051723 |
Total holds: 0
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| HF 5415.5 ฮ456ย 2549 25 อุปนิสัยมัดใจลูกค้า / | HF5415.5 A57C 2002 Customer relationship management : the bottom line to optimizing your ROI / | HF 5415.5 B484 1999 Best practice in customer service / | HF 5415.5 B76P 2002 Performance driven CRM | HF5415.5 B76P 2002 Performance-driven CRM : how to make your customer relationship management vision a reality / | HF 5415.5 B87C 2009 Customer relationship management : [book] concepts and technologies | HF 5415.5 C34I 1993 Inspired customer service : strategies for service quality / |
Includes appendix and index
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