Performance driven CRM
Brown Stanley A.
Performance driven CRM - Ontario: John Wiley and Sons, 2002 - xx, 272 p
Includes appendix and index
0470831618
CUSTOMER RELATIONS--MANAGEMENT
HF 5415.5 / B76P 2002
Performance driven CRM - Ontario: John Wiley and Sons, 2002 - xx, 272 p
Includes appendix and index
0470831618
CUSTOMER RELATIONS--MANAGEMENT
HF 5415.5 / B76P 2002