Part 1 The dynamic role of small business : Starting Your Small Business pp. 2-29 -- Family-Owned Businesses pp. 30-51 -- Forms of Ownership of Small Businesses pp 52-71 -- Maintaining Good Government Relations and Business Ethics pp. 72-89

Part 2 How to plan and organize a business : Create, Buy, or Franchise a Small Business pp. 91-123 -- Planning, Organizing, and Managing a Small Business pp. 124-167 -- How to Obtain the Right Financing for Your Business pp. 168-185

Part 3 How to market goods and servicesc : Developing Marketing Strategies pp. 187-217 -- Promoting and Distributing pp. 218-243

Part 4 How to organize and manage the business : How to Obtain and Manage Human Resources and Diversity in Small Companies pp. 245-275 -- How to Maintain Relationships with Your Employees and Their Representatives pp. 276-301 -- Obtaining and Laying Out Operating Facilities pp. 302-325 -- Purchasing, Inventory, and Quality Contro pp. 326-346

Part 5 How to operate the business : Basic Financial Planning pp. 347-367 -- Budgeting and Controlling Operations and Taxes pp. 368-397 -- Risk Management, Insurance, and Crime Prevention pp. 398-417 -- Workbook for Developing a Successful Business Plan pp. 418-443