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Customer relationship management : a people, process, and technology approach / William P. Wagner [book]
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TextPublication details: Boston, Mass. : Thompson Course Technology, 2007Notes: Includes bibliographical references and index.Description: xiii, 191 p. : ill. ; 24 cmISBN: - 9781423900849
- 1423900847
- HF 5415.5 W33C 2007
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
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General Book
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SPU Library, Chonburi campus | General Books (ENGLISH) | Floor 3: General Shelves (FOREIGN LANGUAGE) | HF 5415.5 W33C 2007 (Browse shelf(Opens below)) | Available | B006889 |
Total holds: 0
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| HF 5415.5 S92 2006 Successful service operations management / | HF 5415.5 S92 2006 Successful service operations management / | HF 5415.5 T44U 2019 Unlocking the customer value chain : How decoupling drives consumer disruption / | HF 5415.5 W33C 2007 Customer relationship management : a people, process, and technology approach / [book] | HF 5415.5 W42W 2017 What customers crave : how to create relevant and memorable experiences at every touchpoint / | HF 5415.525 Z45E 2000 E-service : 24 ways to keep your customers when th | HF 5415.55 ค694บ 2553 บริหารลูกค้าอย่างไรให้มีกำไร = Managing customers for profit / |
Includes bibliographical references and index.
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