English for customer care / Rosemary Richey [book]
Material type:
TextSeries: Oxford business EnglishPublication details: Oxford : Oxford University Press, 2007Description: 80 p. : Col.ill ; 26 cm. + 1 CD-ROMISBN: - 9780194579070
- HF 5415.5 R52E 2007
| Item type | Current library | Collection | Shelving location | Call number | Copy number | Status | Notes | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
CD/DVD
|
SPU Library, Chonburi campus | CD/DVD (ENGLISH) | Floor 3: Media Service Counter | CD E 0589 (Browse shelf(Opens below)) | C.3 | Available | มี CD - ROM | VE001424 | |
General Book
|
SPU Library, Chonburi campus | General Books (ENGLISH) | Floor 3: General Shelves (FOREIGN LANGUAGE) | HF 5415.5 R52E 2007 (Browse shelf(Opens below)) | C.3 | Available | B008386 | ||
|
CD/DVD
|
SPU Library, Chonburi campus | CD/DVD (ENGLISH) | Floor 3: Media Service Counter | CD E 0589 (Browse shelf(Opens below)) | C.2 | Available | มี CD - ROM | VE001271 | |
|
General Book
|
SPU Library, Chonburi campus | General Books (ENGLISH) | Floor 3: General Shelves (FOREIGN LANGUAGE) | HF 5415.5 R52E 2007 (Browse shelf(Opens below)) | C.2 | Available | B007645 | ||
CD/DVD (Accompanying Material)
|
SPU Library, Chonburi campus | CD/DVD Accompanying Materials | Floor 3: Media Service Counter | CD E 0589 (Browse shelf(Opens below)) | Available | VE001012 | |||
|
General Book
|
SPU Library, Chonburi campus | General Books (ENGLISH) | Floor 3: General Shelves (FOREIGN LANGUAGE) | HF 5415.5 R52E 2007 (Browse shelf(Opens below)) | Available | B006604 |
Introduction to customer care
Face to face with customers
Call centre success
Delivering customer care through writing
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