Service design for six sigma : a road map for excellence
Material type:
TextPublication details: Hoboken, N.J. : Wiley-Interscience/John Wiley, 2005Description: xxi, 424 p. : ill. ; 25 cmISBN: - 0471682918 (cloth)
- 9780471682912
- TS 156 E43S 2005
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
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General Book
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SPU Library, Bangkok (Main Campus) | General Books (ENGLISH) | Floor 4: General Shelves (ENGLISH): N, Q-T | TS 156 E43S 2005 (Browse shelf(Opens below)) | Available | F057075 |
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| TS 156 B78S 2002 Six Sigma for managers / | TS 156 B78S 2005 Six Sigma for managers : [book] 24 lessons to understand and apply Six Sigma principles in any organisation | TS 156 E24S 2000 The six sigma revolution : how General Electric and others turned process into profits / | TS 156 E43S 2005 Service design for six sigma : a road map for excellence | TS 156 E92M 1999 The management and control of quality / [book] | TS 156 E92M 1999 The management and control of quality / [book] | TS 156 E92M 1999 The management and control of quality / [book] |
Includes bibliographical references (p. 409-417) and index
Includes index
Service design
What is six sigma
Introduction to service design for six sigma (DFSS)
Service design for six sigma deployment
Service DFSS project road map
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