Service design for six sigma : a road map for excellence
El-Haik, Basem
Service design for six sigma : a road map for excellence - Hoboken, N.J. : Wiley-Interscience/John Wiley, 2005 - xxi, 424 p. : ill. ; 25 cm.
Includes bibliographical references (p. 409-417) and index Includes index
Service design What is six sigma Introduction to service design for six sigma (DFSS) Service design for six sigma deployment Service DFSS project road map
0471682918 (cloth) 3810 Bht 9780471682912
SIX SIGMA (QUALITY CONTROL STANDARD)
TOTAL QUALITY MANAGEMENT
TS 156 / E43S 2005
Service design for six sigma : a road map for excellence - Hoboken, N.J. : Wiley-Interscience/John Wiley, 2005 - xxi, 424 p. : ill. ; 25 cm.
Includes bibliographical references (p. 409-417) and index Includes index
Service design What is six sigma Introduction to service design for six sigma (DFSS) Service design for six sigma deployment Service DFSS project road map
0471682918 (cloth) 3810 Bht 9780471682912
SIX SIGMA (QUALITY CONTROL STANDARD)
TOTAL QUALITY MANAGEMENT
TS 156 / E43S 2005
