Customer relationship management : a databased approach / V. Kumar and Werner J. Reinartz [book]
Material type:
TextPublication details: Hoboken : John Wiley & Sons, 2006Notes: Includes bibliographical references and indexDescription: xxiv, 323 P. ; 25 cmISBN: - 0471271330
- HF 5415.5 K85C
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
General Book
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SPU Library, Chonburi campus | General Books (ENGLISH) | Floor 3: General Shelves (FOREIGN LANGUAGE) | HF 5415.5 K85C 2006 (Browse shelf(Opens below)) | Available | B005801 |
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| HF 5415.5 F73U 2003 The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability / | HF 5415.5 F73U 2003 The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability / | HF 5415.5 H37C 2014 Customer service : A practical approach / | HF 5415.5 K85C 2006 Customer relationship management : a databased approach / [book] | HF 5415.5 L82C 2009 Customer service : skills for success / [book] | HF 5415.5 L82C 2015 Customer service : skills for success / [book] | HF 5415.5 L82C 2019 Customer Service : Skills for Success / |
Includes bibliographical references and index
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