Best practice in customer service /
Best practice in customer service /
edited by Zemke and John A. Woods.
- New York: AMACOM 1999
- xvii 414 p.;
Includes bibliographical references.
0814470289
CUSTOMER SERVICES.
HF 5415.5 / B484 1999
Includes bibliographical references.
0814470289
CUSTOMER SERVICES.
HF 5415.5 / B484 1999