Ethical decision making in the hospitality industry / Christine Jaszay, Paul Dunk
Material type:
TextPublication details: Upper Saddle River, N.J. : Pearson Prentice Hall, 2006Description: xxi, 436 pISBN: - 0131136801
- TX 911.3.E84 J37E 2006
| Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
General Book
|
SPU Library, Bangkok (Main Campus) | General Books (ENGLISH) | Floor 4: General Shelves (ENGLISH): N, Q-T | TX 911.3.E84 J37E 2006 (Browse shelf(Opens below)) | Checked out | 10/04/2015 | F055316 |
Includes appendix glossary and index
Part I Introduction : Chapter 1 Ethical principles for hospitality managers--Chapter 2 Ethical thought--Chapter 3 Making proper employment selections and introduction to the case study--Part II : Chapter 4 Ethics and front office management--Chapter 5 Ethics and housekeeping management--Chapter 6 Ethics and sales and marketing--Part III : Chapter 11 Ethics and human resource management--Chapter 12 Ethics and technology--Chapter 13 Ethics and cost control--Part IV : Chapter 14 Developing codes of ethics programs--Chapter 15 Training management and employees in ethics
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