Ethical decision making in the hospitality industry /
Jaszay, Christine.
Ethical decision making in the hospitality industry / Christine Jaszay, Paul Dunk - Upper Saddle River, N.J. : Pearson Prentice Hall, 2006 - xxi, 436 p
Includes appendix glossary and index
Part I Introduction : Chapter 1 Ethical principles for hospitality managers--Chapter 2 Ethical thought--Chapter 3 Making proper employment selections and introduction to the case study--Part II : Chapter 4 Ethics and front office management--Chapter 5 Ethics and housekeeping management--Chapter 6 Ethics and sales and marketing--Part III : Chapter 11 Ethics and human resource management--Chapter 12 Ethics and technology--Chapter 13 Ethics and cost control--Part IV : Chapter 14 Developing codes of ethics programs--Chapter 15 Training management and employees in ethics
0131136801
HOSPITALITY INDUSTRY--MORAL AND ETHICAL ASPECTS.
HOSPITALITY INDUSTRY--MANAGEMENT.
TX 911.3.E84 / J37E 2006
Ethical decision making in the hospitality industry / Christine Jaszay, Paul Dunk - Upper Saddle River, N.J. : Pearson Prentice Hall, 2006 - xxi, 436 p
Includes appendix glossary and index
Part I Introduction : Chapter 1 Ethical principles for hospitality managers--Chapter 2 Ethical thought--Chapter 3 Making proper employment selections and introduction to the case study--Part II : Chapter 4 Ethics and front office management--Chapter 5 Ethics and housekeeping management--Chapter 6 Ethics and sales and marketing--Part III : Chapter 11 Ethics and human resource management--Chapter 12 Ethics and technology--Chapter 13 Ethics and cost control--Part IV : Chapter 14 Developing codes of ethics programs--Chapter 15 Training management and employees in ethics
0131136801
HOSPITALITY INDUSTRY--MORAL AND ETHICAL ASPECTS.
HOSPITALITY INDUSTRY--MANAGEMENT.
TX 911.3.E84 / J37E 2006