Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer [book]
Material type:
TextPublication details: London : SAGE, 2011Edition: 2nd edNotes: Includes bibliographical references and indexesDescription: xvii, 239 p. ; 23 cmISBN: - 9781412980333
- HD 49 U55E 2011
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
General Book
|
SPU Library, Chonburi campus | General Books (ENGLISH) | Floor 3: General Shelves (FOREIGN LANGUAGE) | HD 49 U55E 2011 (Browse shelf(Opens below)) | Available | B007864 |
Includes bibliographical references and indexes
Part I The Lessons
Chapter 1 Defining Crisis Communication
Chapter 2 Lessons on Managing Crisis Uncertainty
Chapter 3 Lessons on Effective Crisis Communication
Chapter 4 Lessons on Effective Crisis Leadership
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