000			02253nam a22002654a 4500
005			20170415123059.0
008			060224s2006 njum b a000 0 eng
020			_a0131700758 (pbk.) _c1010 Bht
040			_aSPU
049			_bSPU-BK
050	0	0	_aTX 911.5 _bC37 2006
245	0	0	_aCases in hospitality and tourism management / _cedited by Robert M. O'Halloran, Ken Jarvis, Amy Allen-Chabot.
260			_aUpper Saddle River, N.J. : _bPearson/Prentice Hall, _c2006
300			_aix, 117 p : _bill
449		0	_a110508
505	0		_aMenu extensions in a fast food operation -- The waitress with a nose ring -- Menu changes resulting from food delivery shortages -- The case of the excessively busy line cook -- The redesign of a school cafeteria -- The employee whose personal habits defy sanitation guidelines -- Marketing ingenuity and product development -- Vending opportunities -- The buses are coming! A management planning case study -- Rebidding the contract -- Leadership expectations at the Benson Hotel -- Labor productivity: a hotel case study -- Partnership marketing: the Forte Hotels exemplar -- Hotel recruitment in a rural environment: making lemonade from lemons -- Franchise services evaluation -- The Madison Hotel in Memphis: a case study in the creation and development of a boutique hotel -- A fresh start at the Rainbow Golf Resort -- Blue Thistle Country Club -- Work morale and motivation -- The Adirondacks: human and nature tourism partnership -- Developing Jordanian tourism products and services -- Mount Evans scenic byway: is it being loved to death? Or is this a business opportunity? -- Border tourism synergies in the north country: New York and Quebec.
650		0	_aHOSPITALITY INDUSTRY _xSTUDY AND TEACHING _zUNITED STATES. _9119132
700	1		_aO'Halloran, Robert M. _9119133
700	1		_aJarvis, Ken. _9119134
700	1		_aAllen-Chabot, Amy. _9119135
910			_aอ.จินดา _bศูนย์หนังสือจุฬา _c150206
942			_cGEN
998			_anip 0206 _bvip 0206
999			_c97632