000 01244nam a2200265 a 4500
005 20170415123057.0
008 060130s2004 at m a001 0 eng d
020 _a0826462944
_c1730 Bht
040 _aSPU
049 _bSPU-BK
050 1 4 _aTX 911.3.M27
_bJ66M 2004
100 1 _aJones, Peter,
_987649
245 1 4 _aThe management of hotel operations /
_cPeter Jones, Andrew Lockwood
260 _aAustralia :
_bThomson,
_c2004
300 _aix, 182 p. :
_bill
449 0 _a110508
504 _aIncludes index
505 0 _aUnderstanding hotel operations--Manging in the hotel business--Protcting assets--Protecting assets--Improving employee performance--Managing demand and supply--Increasing income--Managing customer service--Improving productivity--Managing quality--Managing the key result areas
650 0 _aHOTEL HOUSEKEEPING.
_xMANAGEMENT
_951457
700 1 0 _aLockwood, Andrew.
_9118233
910 _aอ.ราณี
_bเวิลด์ไวด์
_c031105
942 _cGEN
998 _anip 0106
_bvip 0106
999 _c96826