000 01179cam a2200241 a 4500
005 20170415123053.0
008 060106s1995 wiua b 001 0 eng
020 _a0873892968 (acidfree, recycled paper)
050 0 0 _aHD62.15
_bC35B 1995
100 1 _aCamp, Robert C.,
_d1935-
_9117167
245 1 0 _aBusiness process benchmarking :
_bfinding and implementing best practices /
_cRobert C. Camp.
260 _aMilwaukee, Wis. :
_bASQC Quality Press,
_c1995.
300 _axxi, 464 p. :
_bill. ;
_c24 cm.
449 0 _a110210
504 _aIncludes bibliographical references (p. 407-422) and index.
650 0 _aBENCHMARKING (MANAGEMENT)
_952795
942 _cGEN
998 _asumon
_bNuch
999 _c96002