| 000 | 00735cam a2200217 a 4500 | ||
|---|---|---|---|
| 005 | 20170210194148.0 | ||
| 008 | 050218s1995 njua b 001 0 eng | ||
| 020 | _a002406811X | ||
| 040 | _aSPU | ||
| 049 | _bSPU-BK | ||
| 050 | 0 | 0 |
_aHD9980.5 _b.S35S 1995 |
| 100 | 1 |
_aSchmenner, Roger W. _999867 |
|
| 245 | 1 | 0 |
_aService operations management / _cRoger W. Schmenner. |
| 260 |
_aEnglewood Cliffs, N.J. : _bPrentice Hall, _c1995. |
||
| 300 |
_axiv, 406 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references (p. 398-401) and index. | ||
| 650 | 0 |
_aSERVICE INDUSTRIES _xMANAGEMENT. _946721 |
|
| 942 | _cGEN | ||
| 998 | _aNuch 0205 | ||
| 999 | _c83692 | ||