| 000 | 00609nam0a22001810004500 | ||
|---|---|---|---|
| 005 | 20170210192120.0 | ||
| 020 | _a007213237x | ||
| 050 | 0 | 0 |
_aQA 76.9.T43 _bW66B 2001 |
| 100 | 1 |
_aWooten, Robert J _971178 |
|
| 245 | 1 | 0 | _aBuilding & managing a world class IT help desk |
| 250 | _aพิมพ์ครั้งที่ 1 | ||
| 260 |
_aBerkeley, CA.: _bOsborne / Mc Graw-Hill, _c2001 |
||
| 300 | _axvi, 583 P.,ill. ; 24 cm | ||
| 500 | _aIncludes index | ||
| 650 | 0 |
_aComputer technical support _971179 |
|
| 942 | _cGEN | ||
| 999 | _c68672 | ||