000 00648nam0a22002050004500
005 20170210192102.0
020 _a0071188614
050 0 0 _aHF 5415.5
_bS76C 2001
100 1 _aStorbacka, Kaj
_970801
245 1 0 _aCustomer relationship management
250 _aพิมพ์ครั้งที่ 1
260 _aSingapore:
_bMc Graw - Hill,
_c2001
300 _ax, 160 P.,25 cm
500 _aIncludes index
650 0 _aCUSTOMER RELATIONS
_951318
650 0 _aMARKETING
_xMANAGEMENT
_934112
700 1 _aLehtinen, Jarmo R
_970802
942 _cGEN
999 _c68418