000 00581nam0a22001810004500
005 20170210192056.0
020 _a0814404898
050 0 0 _aHF 5548.32
_bF62E 2001
100 1 _aFocazio, Martin T
_970609
245 1 0 _aE-Factor : building a 24/7 customer-centric, elect
250 _aพิมพ์ครั้งที่ 1
260 _aNew York:
_bAMACOM,
_c2001
300 _aviii, 242 P.,24 cm
500 _aIncludes index
650 0 _aELECTRONIC COMMERCE
_951312
942 _cGEN
999 _c68307