| 000 | 00672nam0a22001930004500 | ||
|---|---|---|---|
| 005 | 20170210191952.0 | ||
| 020 | _a0771591330 | ||
| 050 | 0 | 0 |
_aHF 5386 _bC54F 1991 |
| 100 | 1 |
_aClemmer, Jim _969202 |
|
| 245 | 1 | 0 | _aFiring on all cylinders : the service 2/ quality s |
| 250 | _aพิมพ์ครั้งที่ 1 | ||
| 260 |
_aToronto: _bMacmillan, _c1991 |
||
| 500 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aCustomer service _xManagement _969203 |
|
| 650 | 0 |
_aSUCCESS IN BUSINESS _951570 |
|
| 650 | 0 |
_aQuality of products _xManagement _969204 |
|
| 942 | _cGEN | ||
| 999 | _c67476 | ||