| 000 | 00543nam0a22001690004500 | ||
|---|---|---|---|
| 005 | 20170210185437.0 | ||
| 020 | _a0130930180 | ||
| 050 | 0 | 0 |
_aTX 911 _bM37Q 2002 |
| 100 | 1 |
_aWilliam B. Martin _954626 |
|
| 245 | 1 | 0 | _aQuality service what every hospitality manager needs to know |
| 260 |
_aUpper Saddle River, N.J.: _bPrentice-Hall, _c2002 |
||
| 300 | _axvii, 202 p | ||
| 500 | _aIncludes index | ||
| 650 | 0 |
_aHOSPITALITY INDUSTRY _946359 |
|
| 942 | _cGEN | ||
| 999 | _c48724 | ||