000 00620nam0a22001810004500
005 20170210185345.0
020 _a1857392817
050 0 0 _aZ 674.4
_bP46C 1999
100 1 _aSharon Penfold
_953663
245 1 0 _aChange management for information services
260 _aLondon:
_bBowker Saur,
_c1999
300 _axii, 205
500 _aIncludes appendix and index
650 0 _aINFORMATION SERVICES
_947973
942 _cGEN
999 _c47996