000 01166nam a22002657a 4500
003 SPU
005 20230628160025.0
008 230628b1994 nyua|||| |||| 00| 0 eng d
020 _a9780525937258
040 _aSPU
049 _amain
050 0 0 _aHD 62.15
_bC73F 1994
100 _aCreech, Bill
_d1927-
_9252642
245 1 4 _aThe five pillars of TQM : how to make total quality management work for you /
_cBill Creech
260 _aNew York :
_bTruman Talley Books/Dutton,
_c1994
300 _a549 pages :
_billustations ;
_c24 cm
449 _a110241
504 _aIncludes index
505 _aTQM : the need, the issues, the shape it must take -- Lessons from Japan's success and American failings -- Winning big by organizing small : more key examples -- A TQM turnaround in our biggest bureaucracy -- Product : focal point for purpose and achievement
650 0 _aTOTAL QUALITY MANAGEMENT
_zUNITED STATES
_9145662
850 _aSPU
910 _aบริจาคโดย รองศาสตราจารย์ ดร.ครรชิต มาลัยวงศ์
_c160623
_pF068964
942 _2lcc
_cGEN
998 _aniparat 0623
_bniparat 0623
999 _c210324