000			02151nam a22003497a 4500
003			SPU
005			20221214152628.0
008			221214s2002 at ||||| |||| 00| 0 eng d
020			_a0324066805
020			_a9780324066807
040			_aSPU
049			_amain
050	0	0	_aTS 156 _bE92M 2002
100	0		_aEvans, James R. _q(James Robert), _d1950- _988048
245	1	4	_aThe management and control of quality / _cJames R. Evans, William M. Lindsay
250			_aFifth edition
260			_aAustralia ; Cincinnati, Ohio : _bSouth-Western, _c2002
300			_a838 pages : _billustrations ; _c26 cm + _e1 CD-ROM
449			_a110241
504			_aIncludes bibliographical references and index
505			_aThe quality system -- The management system -- Technical issues in quality -- The quality organization
520			_aSynopsis: The market leader in quality management, this text is built upon the strength and experience of well-known authors in the field. As a past president of the Decision Sciences Institute and examiner for the Malcolm Baldrige Award, Evans is able to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout the text. The principles of total quality, as reflected in the Baldrige Award, provide what the authors feel is the best overall synthesis of the concept of quality. This edition continues to provide a managerially oriented, integrated view with a blend of pertinent technical topics. All chapters have been updated to reflect the most current thinking in the profession
538			_aAccompanying disc contains case studies, web links, a glossary, simulations for teaching concepts, and spreadsheet templates in Microsoft Excel formats
650		0	_aQUALITY CONTROL _940869
650		0	_aTOTAL QUALITY MANAGEMENT _940506
650		0	_aQUALITY ASSURANCE _950353
700	0		_aLindsay, William M. _988049
850			_aSPU
910			_aบริจาคโดย รองศาสตราจารย์ ดร.ครรชิต มาลัยวงศ์ _c191022 _pF068837
942			_2lcc _cGEN
998			_aniparat 1222 _bniparat 1222
999			_c207421