| 000 | nam a22 4500 | ||
|---|---|---|---|
| 999 | _c193497 | ||
| 003 | SPU | ||
| 005 | 20190314152918.0 | ||
| 008 | 031419s2019 mau eng | ||
| 020 | _a9781260092424 | ||
| 040 | _aSPU | ||
| 049 | _amain | ||
| 050 | 0 | 0 |
_aHD 9980.5 _bB66S 2019 |
| 100 | 0 |
_aBordoloi, Sanjeev K. _9212937 |
|
| 245 | 1 | 0 |
_aService management : _boperations, strategy and information technology / _cSanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons |
| 250 | _a9th ed. | ||
| 260 |
_aNew York : _bMcGraw-Hill, _c2019 |
||
| 300 |
_axx, 520 pages. : _billustrations ; _c25 cm. |
||
| 449 | 0 | _a160102 | |
| 504 | _aIncludes appendix and index | ||
| 505 | 0 | _aHomework and adaptive learning | |
| 505 | 0 | _aQuality content and learning resources | |
| 505 | 0 | _aRobust analytics and reporting | |
| 650 | 0 |
_aSERVICE INDUSTRIES _xMANAGEMENT _946721 |
|
| 700 | 1 | 0 |
_aFitzsimmons, Mona J. _971217 |
| 700 | 0 |
_aFitzsimmons, Mona J. _971217 |
|
| 850 | _aSPU | ||
| 910 |
_aวิทยาลัยนานาชาติ อ.ธนภรณ์ กริยาผล จัดซื้องาน SPU Library Days 2018 _bศูนย์หนังสือจุฬา _c020319 _pF067580 |
||
| 942 |
_cGEN _2lcc |
||
| 998 |
_aniparat 0319 _bniparat 0319 |
||