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_aHF 5415.5 _bE83C 2018 |
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_9228645 _aEvenson, Renee |
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| 245 |
_aCustomer service training 101 : Quick and easy techniques that get great results / _cRenee Evenson |
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| 250 | _a3 rd ed. | ||
| 260 |
_c2018 _aNew York : _bAMACOM, American Management Association, |
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| 300 |
_avii, 228 p. ; _c24 cm. |
||
| 505 | _aPutting your best face forward | ||
| 505 | _aPutting your customers first | ||
| 505 | _aPutting it all together | ||
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_946742 _aCUSTOMER SERVICES |
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_951318 _aCUSTOMER RELATIONS |
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_990566 _aEMPLOYEES _xTRAINING |
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_aศุภาพิชญ์ 040418 _bฐาปณีภรณ์ 150318 |
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