000 00975cam a2200301 a 4500
005 20221118075512.0
008 150714s2015 maua b 001 0 eng
020 _a9781259095658
_b900 Bht.
040 _aSPU
049 _bSPU-CHN
050 0 0 _aHF 5718
_bL63B 2015
100 1 _aLocker, Kitty O.
_973086
245 1 0 _aBusiness and administrative communication /
_cKitty O. Locker, Donna S. Kienzler
_h[book]
250 _a11th ed.
260 _aBoston :
_bMcGraw-Hill/Irwin,
_c2015
300 _axl, 726 p. :
_bcol. ill. ;
_c28 cm.
449 0 _a220101
504 _aIncludes bibliographical references and index.
505 0 _aThe Building blocks of effective messages
505 0 _aThe communication process
505 0 _aBasic business messages
650 0 _aCOMMUNICATION IN MANAGEMENT
_934453
650 0 _aBUSINESS COMMUNICATION
_9126414
710 2 _aKienzler, Donna S.
_9212931
942 _cGEN
998 _atook 0715
_btook 0715
999 _c175517