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| 005 | 20170210213019.0 | ||
| 008 | 140116s2011 eng | ||
| 020 | _a9780538476454 | ||
| 040 | _aSPU | ||
| 049 | _bSPU-CHN | ||
| 050 | 0 | 0 |
_aHF 5415.122 _bB37S 2011 |
| 100 | 0 |
_aJohn E.G. Bateson _948605 |
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| 245 | 1 | 0 |
_aServices Marketing / _cJohn E.G. Bateson _h[book] |
| 250 | _a4th ed. | ||
| 260 |
_aMason, Ohio : _bSouth-Western, _c2011 |
||
| 300 |
_axvii, 468 p. : _bill ; _c25 cm. |
||
| 500 | _aAn Overview of Services Marketing | ||
| 650 | 0 |
_aPROFESSIONS _xMARKETING _952873 |
|
| 650 | 0 |
_aSERVICE INDUSTRIES _xMARKETING _946741 |
|
| 700 | 1 | 0 |
_aHoffman K. Douglas _9117955 |
| 942 | _cGEN | ||
| 998 |
_atook 0114 _ckan 0114 |
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| 999 | _c166341 | ||