000 01154pam a2200253 a 4500
005 20170415123143.0
008 070608s1996 nyua b 001 0 eng
020 _a0471108049 (cloth : acidfree paper)
050 0 0 _aHD 62.15
_bR36T 1996
100 1 _aRao, Ashok.
_968990
245 1 0 _aTotal quality management :
_ba cross functional perspective /
_cAshok Rao ... [et al.].
260 _aNew York :
_bWiley,
_cc1996.
300 _axxvi, 630 p. :
_bill. ;
_c24 cm.
449 0 _a110500
504 _aIncludes bibliographical references and indexes.
650 0 _aTOTAL QUALITY MANAGEMENT.
_940506
856 4 2 _zPublisher description
_uhttp://www.loc.gov/catdir/description/wiley034/95046097.html
856 4 _zTable of Contents
_uhttp://www.loc.gov/catdir/toc/onix05/95046097.html
942 _cGEN
998 _asumon
_bNuch
999 _c111317