| 000 | 00674nam a2200205 4500 | ||
|---|---|---|---|
| 005 | 20170210201428.0 | ||
| 008 | 060623s 2002 eng | ||
| 020 |
_a0071379541 _c489 |
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| 049 | _bSPU-CHN | ||
| 050 | 0 | 0 |
_aHF 5415.5 _bA52C |
| 100 | 0 |
_aAnderson, Kristin _9123147 |
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| 245 | 1 | 0 |
_aCustomer relationship management / _cKristin Anderson _h[book] |
| 260 |
_aNew York : _bMcGraw-Hill, _c2002 |
||
| 300 |
_axii, 164 P. : _bill ; _c23 cm |
||
| 650 | 0 |
_aCUSTOMER RELATIONS _951318 |
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| 650 | 0 |
_aMARKETING _xMANAGEMENT _934112 |
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| 700 | 1 | 0 |
_aKerr, Carol _9123148 |
| 942 | _cGEN | ||
| 999 | _c100862 | ||