Perfect phrases for dealing with difficult people / Susan F. Benjamin [book]
Material type:
TextSeries: Perfect phrases seriesPublication details: New York : McGraw-Hill, 2008Description: xi, 226 p. ; 20 cmISBN: - 9780071493048
- 0071493042
- HM 1166 B46P 2008
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
General Book
|
SPU Library, Chonburi campus | General Books (ENGLISH) | Floor 3: General Shelves (FOREIGN LANGUAGE) | HM 1166 B46P 2008 (Browse shelf(Opens below)) | Available | B006514 |
Why address difficult people?
Top seven imperatives of communicating with difficult people
Unfriendly coworkers
Coworkers who withhold
Petty and gossipy coworkers
Argumentative People
Negative coworkers
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