Business process mapping : improving customer sati

By:

Jacka, Mike J

Contributor(s):

Keller, Paulette J

Material type: Text

TextPublication details: New York: John Wiley & Sons,Inc, 2002Edition: พิมพ์ครั้งที่ 1Notes: Includes bibliographical references and indexDescription: xv, 300 P.,ill ; 24 cmISBN:

0471079774

Subject(s):

LOC classification:

HF 5415.335 J32B 2002

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Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Shelving location	Call number	Status	Barcode
General Book	SPU Library, Chonburi campus	General Books (ENGLISH)	Floor 3: General Shelves (FOREIGN LANGUAGE)	HF 5415.335 J32B 2002 (Browse shelf(Opens below))	Available	B002667

Total holds: 0

Includes bibliographical references and index

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