Hospitality management : A brief introduction / Roy C. Wood [book]
Material type:
TextPublication details: London : SAGE, 2015Edition: 1st edDescription: xvi, 191 p. ; 24 cmISBN: - 9781446246955
- A brief introduction
- TX 911.3.M27 W66H 2015
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
General Book
|
SPU Library, Bangkok (Main Campus) | General Books (ENGLISH) | Floor 4: General Shelves (ENGLISH): N, Q-T | TX 911.3.M27 W66H 2015 (Browse shelf(Opens below)) | Available | F066482 |
Includes idnex
Where are we going? The nature of hospitality management
What kind of industry? Structure, strategy and the nature of the hospitality industry
A people business? Human resources in the hospitality sector
Is your room alright? Accommodation management in hospitality
Are you enjoying your meal? Food and beverage management in hospitality
Would you like to join our customer loyalty programme? Marketing and consumption in hospitality
Can I speak to whoever's in charge? The role of management in hospitality
So you give degrees to waiters? Hospitality management education
Conclusion: the proof of the pudding?
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