Phranakorn Rajabhat University Library
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Hotel and lodging management : an introduction / Alan T. Stutts, James F. Wortman

By: Contributor(s): Material type: TextTextPublication details: Hoboken, N.J. : John Wiley & Sons, 2006Edition: 2nd edDescription: xix, 341 p : illISBN:
  • 0471474479 (cloth)
Subject(s): LOC classification:
  • TX 911.3.M27 S78 2006
Contents:
Chapter 1 Growth and development of the lodging industry--Chapter 2 Organizational structure--Chapter 3 The front offices--Chapter 4 Hosekeeping--Chapter 5 The marketing and sales department--Chapter 6 Human resource management--Chapter 7 Hotel food and beverage--Chapter 8 Loss prevention and security--Chapter 9 The general manager--Chapter 10 Yield management
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Holdings
Item type Current library Collection Shelving location Call number Status Barcode
General Book General Book SPU Library, Bangkok (Main Campus) General Books (ENGLISH) Floor 4: General Shelves (ENGLISH): N, Q-T TX 911.3.M27 S78 2006 (Browse shelf(Opens below)) Available F055318
Total holds: 0

Includes glossary and index

Chapter 1 Growth and development of the lodging industry--Chapter 2 Organizational structure--Chapter 3 The front offices--Chapter 4 Hosekeeping--Chapter 5 The marketing and sales department--Chapter 6 Human resource management--Chapter 7 Hotel food and beverage--Chapter 8 Loss prevention and security--Chapter 9 The general manager--Chapter 10 Yield management

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