TY  - BOOK
AU  - Rampersad, Hubert K.
TI  - Managing total quality: enhancing personal and company value 
SN  - 0070585377
AV  - HD 62.15 R35M 2005
PY  - 2005///
CY  - New Delhi
PB  - Tata McGraw-Hill
KW  - TOTAL QUALITY MANAGEMENT
KW  - PERFORMANCE
KW  - MEASUREMENT
ER  -